We’re committed to protecting your privacy.

Our Privacy Policy will walk you through any personal data we may obtain or that you provide to us. Please read the following carefully to understand our policies regarding your personal data and how we will treat it.

Information we may collect from you

We may collect and process the following data about you:

  1. If you email us or fill our a contact form, we may keep a record of that correspondence.
  2. If you contact us, we may keep a record of that correspondence.
  3. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  4. Details of transactions you initiate through our website and the personal information we need to collect to fulfil your orders.
  5. We may track your visits to our site through our website analytics. This anonymous data is used to track general traffic behaviour.

 

Cookies

This site has the capability to track cookies which if used would help us to distinguish you from other users of our website. This helps us to provide you with a great customer experience when you browse our website and also allows us to improve our site by understanding out users online viewing behaviour.

Where we store your personal data

Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information

We use information held about you in the following ways:

  1. To provide you with information in the instances where you have consented to be contacted for such purposes.
  2. To fulfil any contracts entered into between you and us.
  3. To notify you about changes to our service.

 

Disclosure of your information

Our privacy means a great deal to us. We do not disclose your personal information to any outside source.

Changes to our Privacy Policy

This Privacy Policy may be updated from time to time, we encourage you to revisit this page on your next visit.

Contact

Please feel free to contact us at the number provided on the website. if you have any questions, comments or requests regarding this Privacy Policy.

Testimonials

5 Stars for these folks. Bradford came out on the nastiest day of the year and had us up and running again in short order. Knowledgeable, professional, fast and affordable. DO business with these folks !! You will not regret it.

-Ric K. Google Review

I was planning a heater upgrade and received a 24 month no interest offer from Home Depot. They sent me a list of contractors and Comfort Air was the only contractor that called me before I could call anyone else. The customer support, salesperson and installers were fast, competent and incredibly supportive. From the time that I contacted them until the heater was installed was fast and the new heater is a big improvement over what I had before. Highly recommend Comfort Air for fast, efficient and professional service. I feel comfortable that they will be responsive, should there ever be an issue with my new heater!

-Jolene N. Google Review

We would like to thank all of you at Comfort Air for the work you just completed on our home. We are particularly pleased that your company has both the equipment and training to diagnose the exact problem we were experiencing with indoor air quality. We are very pleased that with the remedy you suggested the problem is completely resolved. The installers were highly competent and a pleasure to have in our home.
Special thanks to Dmitriy for his work from beginning to end. He is surely a gem on your staff.

-Kyle H. Google Review

Bradford the technician has come to our home a couple times and is always professional. I especially appreciate the exceptional customer service in the office. Every time I call, no matter who answers the phone, they always help me and go out of their way to help me understand how to troubleshoot my thermostat/heat pump. Today, I needed to revise an appt time and Rosa called me twice today to make sure she set up the appt for a time that would work for me. Fabulous service!

-Mardi F. Google Review

Best experience!! Bradford was so polite and helpful. He really took pride in his work and did a great job on our fireplace. Will be calling Bradford again for help if needed! One of a kind worker!!

- Alexandra Call Google Review

Always very professional and the best value I have found. I asked for a courtesy text prior to arrival and they totally did. Definitely recommend Comfort Air

-Shae Rondeau Google Review

I've had a very positive experience with Comfort Air and Trane. The system was affordable, installed in one day and they have done great follow up! Thanks Johnny!

-Gary Thompson Google Review